Last Updated: 12 September 2024
At Pawfect Parenting, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the NSW Privacy and Personal Information Protection Act 1998 (PPIP Act).
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, contact details (email, phone number), and other identifiers provided voluntarily when using our website or services.
- Usage Data: Information on how you interact with our website, including IP addresses, browser details, pages visited, and time spent on our site.
- Sensitive Information: Only collected with consent, such as health information if relevant to our services (e.g., dietary consultations for pets).
2. How We Collect Information
We collect personal information in several ways, including:
- Directly from you: When you provide your details to subscribe to our newsletter, contact us, or participate in surveys.
- Automatically: Via cookies and tracking technologies when you browse our website.
- From third parties: Such as social media platforms or third-party services that you have authorized to share information with us.
3. Use of Your Information
We use your personal information for the following purposes:
- To provide and improve our services.
- To communicate with you regarding inquiries, updates, or newsletters.
- For marketing purposes, with your consent, to offer products or services that may interest you.
- To comply with legal obligations or protect against fraud and misuse.
4. Legal Basis for Processing Information (If Applicable Under GDPR)
For users in the EEA, we process personal data based on:
- Consent: When you voluntarily provide your details.
- Legitimate Interests: For improving services, fraud prevention, and legal compliance.
- Legal Obligation: If required by law.
5. Disclosure of Information
We do not share your personal information with third parties unless required by law, or in the following circumstances:
- With service providers who assist us with website hosting, email communication, or analytics.
- If necessary to prevent fraud, legal violations, or harm to our website and users.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no method of electronic transmission or storage is 100% secure.
7. Your Rights and Choices
In accordance with Australian law, you have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request that we correct or update any inaccurate or incomplete personal data.
- Complaints: If you believe your privacy has been breached, you can file a complaint with us or with the Office of the Australian Information Commissioner (OAIC).
To exercise your rights, please contact us at [Insert Contact Email].
8. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and collect usage data. You can manage your cookie preferences via your browser settings. For more details, refer to our Cookie Policy.
9. International Data Transfers
If you are located outside of Australia, your personal information may be transferred to and processed in Australia. We will ensure that such transfers are done in compliance with applicable data protection laws.
10. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us.